The Problem
A hair salon in Birmingham was hit by ransomware that locked their booking system for two weeks.
Why It Mattered
They lost over £7,000 in missed appointments and were forced to pay for IT recovery. Their basic business insurance didn’t cover cyber incidents.
The Backstory
Like many SMEs, they assumed cybercrime “only targeted big companies”. The attack came through a phishing email pretending to be from a supplier.
The Solution
Insurance-Desk arranged specialist cyber cover and guided them through recovery, ensuring future incidents would be fully insured.
What We Offer
We provide cyber policies tailored to SMEs — covering data breaches, ransomware, and business interruption.
Your Next Step
Unsure if your policy covers cyber risks? Call 01296 329610 for a free cyber health check.